I work, knit and processes orders Monday through Friday. I can respond to convos 7 days a week. My weekends are for my daughter.
If you want an order rushed I have a 2 dollar per item fee not per order fee.
For example if you order 3 cup cozies in one order that would be 6 dollars to rush that order.
I ship first class mail Or parcel post on very large orders.
I ship first class Internationale to select listed country's.
I will upgrade to priority mail on any item if buyer wishes, buyer pays the upgraded shipping amount.
All orders go out with a tracking number (not available on international shipments).
FOR INTERNATIONAL BUYERS
buyer is responsible for any and all customs fees import fees taxes and any other fees. I am not in control of how much and or if your country will charge you these fees.
Payment and Refund Policy
Payment
I accept Paypal for payment.
Payment must be made and cleared before custom orders will be made. I will set up a reserved listing with time it will take to make item in the description and it must be payed for before I will make the item(s).
Returns and exchanges
I will do exchanges for items that are damaged with in the first week of use as long as the damage is because of construction not miss use. I will require photos of damaged item you will not need to return the item and I will remake and ship at no cost to buyer.
In cases of items not fitting I will re make items. You must return the I'll fitting item first once it is returned in unused undamaged condition I will re make your order and ship it out to you. Buyer pays for return shipping of item to seller. Seller will ship re made item at not cost to buyer.
The Word.