The listed price is for the 1" (25mm) collar width only. If you want any other size beside the standard, please drop me a line for a custom listing (see required details below)
You are welcome to visit my site http://www.twisted-cow.com for liner color reference or any other information. YOUR ORDER WILL BE SUBMITTED THROUGH CARGOH IF YOU CONTACT US THROUGH CARGOH.
Each collar and leash is built from scratch from the moment it is ordered. Every collar starts with a webbing core wrapped in a silky luxe satin that is then adorned with your design of choice. This design comes in other colors....please email me for details.
When ordering please provide the following:
Neck Size: All collars are adjustable unless a custom cut is requested. Keep in mind that there is an additional charge of a flat fee of $3.00 for any collar size over 36 inches. PLEASE SEE SIZE CHART
NOTE: Each collar and leash lovingly created by The The Twisted Cow, so no two items are alike and it gives it a bit of creative beauty. I ask that you please allow for slight variances from what is shown in the made to order photos.
Now...there are no collars or leash that is indestructible, so I ask that you regularly check your pet’s collars and leashes frequently for wear and tear and replace when necessary. I am a huge advocate of rotating collars to minimize wear and tear and washing (fabric protection is available here or you can purchase any fabric protection spray from your local discount store).
Each consumer is responsible for determining the suitability of these products for their individual situation. Manufacturer is not responsible for individual interpretation of suitability. Consumer accepts all responsibility by purchasing and using these products.
Please contact me with any questions prior to ordering.
PLEASE BE SURE THAT YOUR SHIPPING INFO IS UP TO DATE IN PAYPAL. I PRINT OUR SHIPPING LABELS VIA PAYPAL USING THE AUTOMATIC LABELING/SHIPPING SYSTEM.
We know we are in a global society and we are more than happy to accommodate the four legged and the two legged. I can and will ship anywhere to ensure that the the fashion forward pet maintain the status quo in the deepest of jungles!!! However, I cannot list every country on the planet in our shipping section at the bottom of each listing. We will list our MOST COMMON shipping destinations and add more as time goes on. Just be aware that the USPS's prices can and will vary from place to place.
We mail out orders twice a week via Parcel Post, First Class, or Priority Mail. In terms of shipping time Parcel Post and First Class Mail are both 2 - 9 days domestic and "God-knows-when" International. We are more than happy to accommodate you in any way to get your package there more sooner than later, just drop us a line and we can figure something out that is best for all parties.
International: We have set the shipping for our neighbors to the north (Canada) and International based on the average shipping between Europe and Asia. you are a resident of either of those locations, and you are planning on doing a large order please contact us first with your order so that we can help you with shipping costs.
If you need a shipping estimate (domestic and international) for a large order, please drop me a line with your complete address and the items you want shipped. We will get back with you as soon as possible. Please note that we are Eastern Standard Time, so our responses may vary depending on your location and time zone.
Payment and Refund Policy
Okay, payment..paypal only. I do not accept e-checks, paper checks, or money orders. I apologize for any inconvenience that this may cause. If you catch me at a show...you can definitely pay with cash!
I know this is the part of the store policies that sucks, but it is a necessary evil. Sale/Clearance items are sold AS IS - no refunds or exchanges.
For all other non sale items that are not custom...refunds are given on a case by case basis.
Custom items or Special Event items (weddings, Galas, etc.) are not exchangeable, all custom items are subject to the buyer forfeiting 50% of the cost if they cancel the sale. So, please ask me any questions prior to ordering...I love answering questions and customer service is one of my specialties!
The Word.