SHIPPING:
UPDATE: We are now on vacation for the holidays and will return after Christmas! Happy Holidays, everyone!
Once your order is shipped, please allow up to 14 business days to receive it. (But usually arrives much sooner!)
INTERNATIONAL ORDERS: If you reside outside of the United States or Canada, please be advised that your order may take longer than 14 business days to arrive. Canadapost does NOT provide tracking numbers on overseas, regularly shipped packages.
*Please make sure your information is accurate and up to date or your items may be delayed in shipping. (boo.) :( *
Payment and Refund Policy
PAYMENT:
We currently accept payment through Paypal, a secure payment site that offers a variety of payment options for your convenience. As soon as we receive confirmation of payment, we will ship your order.
Please be aware: If you are paying by eCheck via Paypal, we will not ship your items until we receive confirmation from Paypal that your check has cleared. This may take over a week.
*If confirmation of payment is not received within 72 hours (does not apply to eCheck), your transaction will be canceled.*
ADDITIONAL INFO:
We are committed to providing our customers with quality products and service. If you’re not satisfied with your kukubee order, contact us and we’ll happily replace your merchandise or refund your purchase! Please keep in mind that since all items are handmade, replacements may vary slightly in color and size.
**PLEASE NOTE: the dimensions of our zipper pouches are included in each listing. Please be sure to read the listing entirely before purchasing. Please send us a message with any specific questions you may have. Thanks!**
Our coin pouches and zipper pouches are not recommended for children under five.
The Word.