All items are shipped via the Portugal Postal Services within in 10 days of payment received via PayPal, unless out of stock (in that case 45 to 65 days). Shipping within in Portugal typically takes 1 to 3 days and shipping internationally takes 1 to 3 weeks (items sometimes are delayed in customs). The shipping charges,dutties, fees, etc, are the responsibility of the customer.
It is also your responsability to make sure that your delivery address is correct.
All items will be sent by registered post and will be paid by the receiver.
Payment and Refund Policy
We use Paypal system or bank transfer. In the last case, you must contact us through e-mail and provide that all transfer expenses will be paid by you. We do not accept refunds. However, you can exchange your(s) piece(s) for another one of equal or greatest value. If any product proves an incorrect price due to technical problems, we reserve the right to cancel any orders for such products, and you will be notified through your e-mail account, if you provide it for us. If you want bank transfer instead paypal, please, let us know through the e-mail ecohandmakers@gmail.com. We will do our best to make sure that you will get your product at a price below market. If you choose Paypal system, you must also provide a phone number. VAT is included when applicable.
The Word.