Ordering - Since all our pieces are lovingly hand-made please allow between 2-4 weeks for delivery. Of course if the item is in stock we will ship it immediately.
Shipping - We offer UPS ground or US Priority Mail service.
Terms - Many of our items are hand-made from rare and unique fabrics, therefore allow for slight variation. If there is a particular fabric you see that you are MAD about please contact us to check availability. We will notify you immediately if a fabric or style is no longer available.
Payment and Refund Policy
Payment - We choose to use Paypal as a safe and secure way to process transactions and keep your personal financial information protected.
Return Policy - We hope that all our clients are thrilled with their House of Lux purchases, but if you are not we will gladly give you a full refund (less any shipping costs). Simply contact us at hautebebe@thehouseoflux.com and send back the product in new condition within 10 days of your order. We regret that we cannot give credit or refunds for any incurred shipping costs.
The Word.