Welcome to Melanie Favreau Jeweler
My name is melaniefavreau
- Canada: $3
- USA: $4
- International: $5
All items ship within 3 to 4 business days (doesn't include weekends and holidays) after I get your payment. Items purchased via Paypal eCheck are sent only after eCheck has cleared (that can take 4 to 7 days). After your package is shipped, you *SHOULD* get it in: - 2 to 3 business days for an address in Canada - 7 to 10 business days for an address in the U.S. - 10 to 15 business days for any other address worldwide Shipping cost includes Canada Post rates and packaging. PLEASE NOTE: After your package is shipped, I have absolutly no control on it. I can't be responsable if your package doesn't get to your door in time for a special birthday or holiday.
Payment and Refund Policy
I only accept payment through Paypal, a secure online payment system that accepts all major credit cards. NOTE: You can make a payment through Paypal even if you don't have a Paypal account. I want you to be absolutely satisfied with your purchase. Please contact me within 5 days of receiving the item if you would like to get a refund or an exchange. You will be responsible for return shipping and the item must be in it's original condition. Custom orders are not available for refund or exchange. If the item is damage during transport, please take a picture of the PACKAGE AND THE ITEM an send me the pictures right away. You can then decide if you want me to make you another piece or get a refund. PLEASE NOTE: all refunds doesn't include shipping cost. All my work is satisfaction garantee so, if for any reason you are not satisfied with my work, please contact me as soon as possible. I will do my very best to help you and always with a smile :)