• Pip Robins only charges the actual cost of shipping.
• There is no tracking available for shipping to the United States, unless requested (shipping will cost more in this instance). Shipping to the United States usually takes 7-10 business days via Light Packet airmail.
• There is no tracking available within Canada, unless requested (shipping will cost more in this instance) or unless four or more cowls are purchased at one time. Your package should arrive within 2-5 business days via letter mail airmail.
• Shipping internationally can take anywhere from 4-15 business days (but is always sent airmail).
• Cowls come packaged in a simple manila envelope, laid flat. Anything bulkier, and the shipping charges would be much more expensive.
• Items are shipped within 48 hours, and you will be sent a notification to inform you of when your item(s) will be shipped.
Payment and Refund Policy
• If you are not completely satisfied with your item, please let me know right away! I will work with you to remedy the situation.
The Word.